Strategic Decision Support
AI Reputation Simulator
Test operational changes in a sandbox twin model to see their impact on patient satisfaction, ratings, and revenue
Operational Adjustments
Adjust sliders to simulate changes in patient flows
Average Patient Wait Time25 minutes
5m (Target)30m (Average)60m (Max Risk)
Front-Desk Staffing Level2 receptionists
1 Staff3 Staff5 Staff
Technology & Features
Allows patients to fill forms digitally prior to arrival
Opens clinics until 8 PM twice a week to increase flexibility
AI survey triggers immediately after exit to capture detractors
Compliance Safe Simulation
Simulator models are generated based on anonymized HIPAA-safe metrics across similar clinics in Austin.
Predicted Star Rating
4.5★
Average Target
Projected Satisfaction
82%
Healthy rating
Annual Practice Revenue
$115,000
Baseline flow
Current Baseline vs. Simulated Plan
Visualizes forecasted progress indicators based on inputs
Simulated Improvement Strategy
- Your simulated wait time of **25m** creates review risk. Enable **online pre-check-in** to reduce check-in times by 10 minutes.
- Front desk bottlenecks are likely with only **2 receptionists**. Increase to **3 front-desk agents** to handle peak flows.
- Activating **Fast Triage SMS** acts as a safety valve, catching detractors privately before they publish negative Google reviews.