Patient Feedback Hub
Structured feedback collection before public review requests
Category Performance
Patient sentiment ratings across generic categories
AI Department Scorecards
Departmental performance predictions based on survey keywords
524 keyword mentions
812 keyword mentions
1140 keyword mentions
312 keyword mentions · Invoicing delays
198 keyword mentions
284 keyword mentions
NPS Score
Net Promoter Score · Last 30 days
Feedback → Review Funnel
Conversion from feedback to public review
Sarah M.
Very Positive2026-07-03Main Street Medical Center
“Dr. Chen is absolutely wonderful. I never feel rushed.”
Linda K.
Negative2026-07-04Main Street Medical Center
“Waited over 40 minutes with no one informing me of the delay. Very frustrating.”
Emma P.
Very Positive2026-07-01Downtown Dental & Wellness
“Perfect in every way. Dr. Whitfield is a gem.”
Rachel G.
Negative2026-07-05Main Street Medical Center
“Billing was confusing and I was charged for something that should have been covered.”