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HealthFirst Medical Group · 3 locations · Last updated just now
Reputation Health Score
Avg Rating
4.7★
Total Reviews
2,702
Response Rate
87%
Velocity
+14%
Avg Rating
4.7 ★
vs last month
Conversion Rate
68.4%
of requests converted
Reviews This Month
184
vs last month
Avg Response Time
1.6h
faster than last month
Referral Rate
24.7%
of promoters referring
Revenue Impact
$128,400
estimated from reputation
Review Growth Trend
Reviews by platform over 12 months
Patient Sentiment
AI-analyzed this month
AI Insights
5 active recommendations
47 patients ready for review requests
3 patients showing dissatisfaction signals
Westside Clinic response time dragging rating
Live Activity
Sarah M. Absolutely outstanding care! Dr. Chen was ...
James R. Review request sent via SMS
Linda K. Routed to private feedback — wait time com...
Michael T. AI-drafted response approved and posted
Emma P. Best dental experience I've ever had!
David W. Referral campaign triggered — high NPS sco...
Locations
Performance overview
Main Street Medical Center
Westside Family Clinic
Downtown Dental & Wellness